Have you ever tried to troubleshoot or debug an application without having ever seen the code? Have you ever had a malfunctioning application, and neither the browser nor the application provided a useful error code? I've encountered both scenarios many times, and it's a good idea to be prepared for their eventuality. The techniques I'll describe in this article will help you troubleshoot any application or system running under IIS, no matter what platform it's coded on. These techniques have helped me troubleshoot applications and Web sites in a variety of situations, especially on devices other than PCs—a scenario that is becoming the norm these days. In a recent case, these techniques helped me discover why videos wouldn't display on Apple devices though they ran perfectly on Windows-based devices.


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